Jos’ wallet was somehow left in the car of Alex, his friend, who gave us a nice ride to Italy and to Switzerland. In short, Alex went back to Holland the next early morning while we were still sleeping and the wallet was also gone all the way back to Holland with him. We both just realized that before noon, when we were getting ready to walk in and around the village called Oberdiessbach near Thun. The wallet made us down a bit, kind of blaming ourselves or a bit of blaming each other for not checking the front seats of the car when we arrived and stepped out of the car last midnight. However, we still fortunate as God let us surrounded by good people and friends who helped us generously. So even though we had no cash on hand, somehow we still managed to enjoy our holiday and paid our spending. The wallet was also mailed from Utrecht to Florence by Alex, and it was arranged to arrive in Florence on a day or two after our arrival.
We got a series of numbers, a code from PostNL to trace the package. Guess what? It’s been two weeks since we arrived and yet we haven’t got the package, and sadly, we or it was more I, began to worry. It was a period of test of my patient endurance. Checked on PostNL site and asked the package under the code number at PosteItalia were also not helping. I prayed that night for God’s help to find the wallet coz I believe He knows where it is exactly. That day when Jos has his 1st day meeting at school and I was home alone, browsing the site of PostNL, wondering why the package was remained untraced. Finally, I found the customer service number and gave the number to Jos when he came back home. Jos spoke with one of the customer service shortly after that, and got a new Italian code number to trace the package in Italy. He was also informed that instead of handled by PosteItalia, the package was handled by an Italian Int’l Courier Service called DPD.
We were so happy with the information, immediately googled for DPD site to find their phone number. The next challenge was when Jos calling the phone number and a female voice on the other side said,”Pronto…..bla…bla…bla….” all in Italian, and we both looked at each other’s face, confused, and started to giggled as we both understood NONE of what she just said.